A Trusted Partner for Your Family in Dallas, TX

When your parents or loved ones need extra support to live safely and comfortably at home, finding the right care solution can feel overwhelming.

We understand this is not just a decision—it’s a commitment to your loved one’s health, happiness, and dignity. And we’re here to make that journey easier, offering expert,  compassionate care tailored to your family’s unique needs.

HCAofDallas-about-us-7

Our Team

Vice President of Client Care

Jennifer Satery

Employee Care Coordinator

Renesia Smart

Employee Care Manager

Erika Haro

Director of Recruiting

Kemeshia Foster

Care Counselor

Jeanie Glover

Client Care Manager

Shirley Smith

President / General Manager / Administrator

Jared Caplan

Vice President of Client Care

Jennifer Satery

My job responsibilities:

Make a positive, powerful impacts on families and provide older adults with quality care that enables them to live happier, healthier lives at home.

Function as a hands-on Client Care Manager practitioner and serve as a local face of the business. Serve as a key point of contact for clients, referral sources, and the broader community with a dual focus in supervising and ensuring delivery of HCA’s brand of premium client care and developing new clients/referral sources.

Ensure the satisfaction of new and existing clients by supervising and coaching care teams, providing training and education to clients, family members and care professionals.

Something unique about me:

I am the first employee of Home Care Assistance, Park Cities.

What I enjoy doing in my free time:

Playing golf, gardening and spending time with family, especially my grandchildren.

Others describe me as:

Passionate servant, goes above and beyond, caring, knowledgeable

My educational background and affiliations:

  • • Dallas Area Gerontology Society member
  • • Dementia Care Specialist
  • • VR Specialist (vocational rehabilitation)
  • • ADA home and workplace safety specialist
Employee Care Coordinator

Renesia Smart

My job responsibilities:

Training/Orienting caregivers to Home care Assistance’s policies and procedures, processing long term care, converting applicants to caregivers, running background checks which include EMR/NAR, and E-Verify, updating caregiver credentials, Coordinating caregivers schedules with clients who need care, recognizing employees of the month, be on-call which allows me to be available to clients and caregivers in the case of emergencies

Something unique about me:

I am a fashionista. I like creating my own designs and patterns and making them match!

What I enjoy doing in my free time:

Finding something in nature – meditation or Spa activities.

Others describe me as:

Ambitious, Reliable, Intelligent, and Trustworthy.

My educational background and affiliations:

Graduated from High school in 2007. I have my associate’s in Healthcare Management from Ultimate Medical Academy- I am also a Licensed Master Cosmetologist (GA) from Albany Technical College.

Employee Care Manager

Erika Haro

My job responsibilities:

Overseeing employee schedules and ensuring proper coverage for clients:

  • • Supporting staff with training, development, and resolving concerns.
  • • Coordinating care plans to meet the needs of clients and their families.
  • • Communicating with team members to ensure seamless care delivery.
  • • Maintaining compliance with company policies and standards.

Something unique about me:

I have a knack for problem-solving under pressure. I value building strong relationships with both employees and clients.  I am passionate about creating a positive and supportive work environment.

What I enjoy doing in my free time:

Spending quality time with my family and friends. Exploring new places and trying out different cuisines. Relaxing with a good book or a favorite show.

Others describe me as:

Compassionate and approachable. Organized and detail-oriented. A great communicator and a dependable team player.

My educational background and affiliations:

With 7 years of experience in the Home Care industry, I have developed a deep understanding of caregiving, client support, and employee management. My expertise lies in ensuring that both clients and caregivers receive the best possible experience, fostering a culture of compassion and professionalism. Erika holds certification Employee Card Manager Training Program in Home Care.

Director of Recruiting

Kemeshia Foster

My job responsibilities:

As our Director of Recruiting, Kemeshia Foster joined the Home Care Assistance team in January 2022 as our recruiting specialist, and quickly advanced to our director of recruiting in October 2023. Throughout her career, she has served seniors from 2007 to the present day. From the Fort Sill veterans center in Lawton Oklahoma to overseeing talent acquisition for several home care agencies within the DFW metroplex, she has worked in a variety of health care settings before finding her home at Home Care Assistance.

Kemeshia is a very professional recruiter with over 10 plus years’ experience creating positive meaningful impacts for professional caregivers that increase the quality of life of seniors in our communities. Kemeshia is very talented with the drive and expertise to execute successful recruitment strategies. She is very passionate about providing meaningful insights and uncovering ideal candidates. Kemeshia is a skilled professional with a solid reputation for building relationships with hiring managers in order to create sound recruitment plans. Possess expertise in identifying hard-to-find talent and engaging highly sought-after professionals. Highly motivated and results-oriented professional with excellent organizational and communication skills.

Kemeshia prides herself on successfully leveraging data and insights to better predict and evaluate the right caregiver match for the clients we serve.

Something unique about me:

I possess a unique blend of analytical and creative thinking. This enables me to approach problems systematically while also offering innovative solutions. For instance, during a recent marketing campaign I conducted extensive data analysis to identify target demographics.

What I enjoy doing in my free time:

Reading books, watching movies, exercising, cooking, playing sports, spending time with family and friends, pursuing hobbies like painting or music, traveling, volunteering, gardening, learning a new skill, meditating, going for walks, playing video games, or simply relaxing at home.

Others describe me as:

“I prioritize the needs of others and am always willing to lend a helping hand,” “I find joy in making a positive impact on people’s lives, even if it means putting my own needs aside,” “I naturally gravitate towards supporting those around me with genuine compassion,” or “I believe in giving back to my community and actively seek opportunities to volunteer and serve others”

My educational background and affiliations:

I graduated from Robert E. Lee High School in 2005. During my time there, I developed a strong foundation in various subjects that would later support my career interests.
• Technical and Vocational Training – In 2006, I attended Red River Technology, where I studied Medication Administration.
• Further Studies in Practical Nursing – In 2015, I pursued further education at Choffin, focusing on Practical Nursing.
• Skill Development – Throughout my educational journey, I honed important skills such as communication and time management. These abilities are indispensable in any professional setting, enabling me to effectively interact with colleagues and manage various responsibilities efficiently.
• Future Aspirations – The knowledge and skills I have acquired through my education are directly beneficial to the position I am pursuing. I am committed to continuous learning and improvement, planning to take more classes and embrace new challenges in the workplace to further develop my expertise and enhance my career prospects.

Care Counselor

Jeanie Glover

My job responsibilities:

Book assessments from Intake calls, audit client files process billing and payroll, and misc. Administrative duties

Something unique about me:

During COVID, my sister and I did a family tree on my father’s side of the family. We found out we were Choctaw Indian and applied and received our CDIB card.

What I enjoy doing in my free time:

Working out, reading, traveling, and shopping.

Others describe me as:

Self motivated, disciplined, good organizer.

My educational background and affiliations:

  • • Houston Community College – Accounting
  • • Brookhaven Community College – Computer Courses
  • • Certifications from Coopers Aerobics Center in Personal Training, Strength Training and Nutrition.
Client Care Manager

Shirley Smith

My job responsibilities:

Meet with families to discuss services, create care plans for their loved ones, and connect with potential referral sources to develop relationships that support clients’ needs at home and in senior communities.

Something unique about me:

I consider myself a food mixologist and love creating for family and friends.

What I enjoy doing in my free time:

Spending time with family and friends.

Others describe me as:

Compassionate and kind.

My educational background and affiliations:

  • • Bachelor of Science in Nutrition and Business Management
President / General Manager / Administrator

Jared Caplan

My job responsibilities:

I am responsible for the successful leadership, management and growth of our home care agency.

Something unique about me:

I am a servant leader and my gift is to maximize talent and help others.

What I enjoy doing in my free time:

Spending time with my wife, Stacy and my three daughters, Emily, Caroline and Hannah. I love movies, pickle ball, sporting events and community festivals.

Others describe me as:

Affable and energizing.

My educational background and affiliations:

I hold a BBA and MS in Decision Sciences from the College of Business Administration of Georgia State University.

Why Families Trust Us

Industry-Leading Care Excellence

We are proud to be recognized as the Best of Home Care Leader in Excellence, a distinction earned by less than 5% of home care agencies nationwide. This award reflects our relentless dedication to providing exceptional in-home care and ensuring peace of mind for families.

Most 5-Star Google Reviews in Dallas and Dallas County

Our clients consistently praise the quality of our services and the professionalism of our caregivers. With the highest number of 5-star Google reviews among home care providers in Dallas and Dallas County, we’ve built a reputation of trust and excellence in our community.

Personalized Care Plans

Every family is different, and so are their needs. Whether your loved one requires part-time assistance or around-the-clock care, we create customized care plans to fit their lifestyle, preferences, and medical requirements.

Unique Approach to Care

At Home Care Assistance of Dallas, we go beyond traditional caregiving with innovative programs that enhance both physical and emotional well-being:

  • The Balanced Care Method™: A holistic approach focusing on nutrition, exercise, mental stimulation, and social engagement to promote longevity and quality of life.
  • The Cognitive Therapeutics Method™: A scientifically-backed program designed to boost memory and brain health, particularly for clients experiencing cognitive decline or early-stage dementia.

Care That Fits Your Family’s Needs

Our highly trained caregivers provide a wide range of services, including:

  • Personal care (bathing, grooming, hygiene)
  • Meal preparation and nutritional guidance
  • Mobility assistance and fall prevention
  • Companionship and meaningful engagement
  • Specialized care for Alzheimer’s, dementia, and chronic conditions

What Sets Us Apart

  • Vetted and Professional Caregivers: Our rigorous hiring process ensures we employ only the most skilled, compassionate, and reliable professionals.
  • 24/7 Availability: Whether you need immediate assistance or have a question about care, our team is available around the clock.
  • No Long-Term Contracts: You maintain flexibility with our services, paying only for the care you need, when you need it.

The Leadership Team

Jennifer Satery, Vice President of Client Care Services
Jennifer has dedicated her career to helping families navigate the complexities of in-home care. Her compassionate approach ensures each care plan is tailored to meet the unique needs of your loved one while delivering the highest level of service.

Jared Caplan, President
Jared’s passion for senior care drives our mission at Home Care Assistance of Dallas. His leadership has been instrumental in earning our Leader in Excellence Award, ensuring families receive the best possible care with programs designed to enrich the lives of seniors.

Hear From Families Like Yours

"Home Care Assistance has been a lifesaver for my family. The caregivers are attentive and truly care about my mom’s well-being. I finally feel like I can breathe knowing she’s in good hands."
— Sarah T., Dallas, TX

 

"Their team made the transition to in-home care seamless. I’m so grateful for their compassion and professionalism."
— David L., Park Cities

Take the First Step Today

We know choosing a care provider is one of the most important decisions you’ll make. That’s why we’re here to guide you every step of the way.

Call us today at (214) 363-3400 to schedule a free consultation and learn how we can support your family. Together, we’ll create a plan that ensures your loved one receives the exceptional care they deserve.

Home Care Assistance of Dallas:
Where compassion meets excellence.